Data Protection

Privacy Policy — hai77 Committed to Protecting Your Data

Your personal data matters to us. hai77 collects, stores, and uses your information in line with international data protection standards. This policy explains exactly what data we collect, why, and how it is used.

256-bit SSL
GDPR Compliant
Secure Storage
No Third-Party Sales
Last Updated: January 1, 2026

Protecting Your Privacy hai77's Commitment

Here's a quick overview of how we keep your data secure.

🔐
End-to-End Encryption

All your personal data and transactions are secured with 256-bit SSL encryption — bank-level security that makes it impossible for third parties to intercept.

🚫
Your Data Is Never Sold

Hai77 never sells your personal data to third parties. No information is passed to advertisers or data brokers.

✅
Data Collection With Your Consent

Your data is only collected with your explicit consent. You are informed in advance of why each piece of information is needed, and you may withdraw your consent at any time.

👁️‍🗨️
Right to Access Information

You have the right to view, correct, and delete all personal data stored in your account. Submit a request to our support team at any time.

🛡️
Regular Security Audits

Hai77's systems are regularly audited by international security experts. Any vulnerabilities are identified and resolved promptly.

📱
Limited Data Collection

Only the information necessary to deliver our services is collected. We do not gather unnecessary data, and all data is deleted after a set period.


About This Policy: This privacy policy applies to all users of the hai77 platform. Reading it will help you understand how your data is collected, used, and protected. If you have any questions, contact our support team at any time.

1Introduction & Scope

Hai77 believes privacy is a fundamental right. When you use hai77, we collect certain information — but only to provide you with a better experience. This privacy policy gives you a full picture of how we handle your data.

This policy applies to the hai77 website (hai77.onl), mobile app, and all other digital platforms. By using the platform, you are considered to have accepted this policy.

  • This policy is available in both Bengali and English.
  • In the event of a dispute, the Bengali version shall prevail.
  • International GDPR standards are followed.
2What Information We Collect

Hai77 collects only the information necessary to provide its services. We never ask for excessive or unnecessary data.

Information we collect:
Full Name Email Address Mobile Number Date of Birth National ID Address Payment Information IP Address Device Information Gaming Activity
Type of Data Collected? Purpose
Identity Information (name, age) Yes KYC Verification & Account Registration
Contact Information (email, phone) Yes Notifications & Support
Payment Information Partial Transaction Processing (card numbers are not stored)
Device & IP Information Yes Security & Fraud Prevention
Gaming History Yes Responsible Gaming & Dispute Resolution
Social Media Information No Not Applicable
3Purpose of Data Collection

Hai77 uses your data only for the purpose it was collected. Any other use requires your separate consent.

  • Creating accounts, verifying identity, and ensuring security.
  • Processing all financial transactions including deposits and withdrawals.
  • Complying with legal obligations and government directives.
  • To improve the platform and develop new features.
  • Promoting responsible gaming to prevent gambling addiction.
  • Providing customer support and resolving complaints.
  • To prevent fraud, money laundering, and illegal activity.

Our commitment: Your data will never be shared with third parties for marketing purposes without your consent. You can opt out of any marketing communications at any time.

4Data Sharing Policy

Hai77 does not sell your data and, in most cases, does not share it with third parties. In certain limited situations, however, a minimal amount of information may need to be shared.

  • Payment Processor: The information necessary to complete a transaction is shared with the relevant payment gateway provider.
  • Legal Authorities: We may be required to disclose information under a lawful order from a court or government authority.
  • Technology Partners: Server and cloud service providers, bound by strict confidentiality agreements.
  • KYC Verifier: Specific information is shared with verified identity verification agencies.

Important: Outside of the cases listed above, your data is not shared with any individual or organisation. If any third party requests your information, please notify hai77 Support immediately.

5Cookie Policy

Hai77 uses cookies on its website. Cookies are small files stored in your browser that help improve site functionality and your overall experience.

  • Essential Cookies: Essential for login sessions and account security.
  • Performance Cookies: To understand which parts of the site are used most.
  • Preference Cookies: To remember your language and theme preferences.
  • Analytics Cookies: Used to collect site usage statistics — you can turn this off.

Cookies can be disabled through your browser settings, though doing so may cause some features to not work as intended.

6Data Retention & Storage Period

Hai77 retains your data only for as long as necessary. Data is kept while your account is active and deleted after a set period following closure.

  • Active account data: retained until the account is closed.
  • Transaction Records: 5 years, as required by law.
  • KYC documents: retained for 3 years after account closure.
  • Gaming logs: retained for 6 months for dispute resolution.
  • Support chat: 1 year.

Deletion Request: You may request early deletion of your data before the retention period ends; however, some data may need to be retained due to legal obligations.

7Your Rights

Under GDPR and international data protection laws, you have several important rights. hai77 respects these rights and will act on any request within 30 days.

  • 🔍
    Right of Access: You can request to see what information we hold about you.
  • ✏️
    Right to Correction: You may request corrections to any inaccurate or outdated information.
  • 🗑️
    Right to Erasure: You may request the deletion of your data in certain circumstances.
  • 🚫
    Right to Object to Processing: You may object to your data being used for specific purposes.
  • 📦
    Data Portability: You can request a copy of your data in a downloadable format.
  • ⏸️
    Right to Restrict Processing: You may request that your data be used on a limited basis while an investigation is ongoing.

To exercise these rights, email [email protected] or reach us via live chat.

8Child & Minor Protection

Hai77 strictly enforces an 18+ policy. We do not knowingly collect or store data from anyone under the age of 18.

  • Age verification is mandatory at registration.
  • Any account identified as belonging to a minor is closed immediately.
  • Any data collected from a minor is deleted without delay.
  • If you suspect that a child's data has been stored in our system, please notify us immediately.
9Third-Party Integrations

The hai77 platform may include integrations with third-party game providers and services. These third parties have their own privacy policies, which are outside hai77's control.

  • Game providers adhere to their own security standards.
  • Payment gateways operate under their own separate privacy policies.
  • We recommend reading the privacy policy of any external site before you visit it.
10Security Measures

Hai77 applies the highest industry security standards to protect your data. Our security team monitors systems 24/7.

Technical Safeguards
  • 256-bit SSL Encryption
  • Two-Factor Authentication (2FA)
  • AI Fraud Detection System
  • Regular Penetration Testing
Organizational Safeguards
  • Employee Privacy Training
  • Restricted Data Access Policy
  • Regular Security Audits
  • Incident Response Plan

In the Event of a Data Breach: In the event of a data breach, hai77 will notify affected users within 72 hours and take prompt remedial action.

11Policy Changes & Updates

Hai77 periodically updates this Privacy Policy to keep pace with changes in technology and applicable law. Users will be notified before any significant changes take effect.

  • You will be notified by email before any major changes are made.
  • The date of the latest update will always be shown on this page.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • We recommend checking this page regularly for updates.
12Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact the hai77 data protection team.

Privacy Email
Live Chat Support
24/7 Support in Bengali
Response Time
Within 30 Business Days
General Support

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