Terms and Conditions — hai77 Full Terms of Use

Hai77 is an online gaming and Sports Betting platform. These terms apply to all services, products, and features offered by hai77. By using hai77 through the website or mobile app, you agree to be bound by these terms.

These terms are available in both English and Bengali. In the event of a conflict, the Bengali version shall prevail. hai77 reserves the right to amend these terms at any time without prior notice.

• It is the user's own responsibility to read and understand these terms.
• Ignorance of the terms is not a valid defense against a violation.
• All decisions made by hai77 are final and binding.
• We recommend reviewing these terms and conditions regularly.

You must provide accurate and complete information when creating a hai77 account. hai77 reserves the right to close any account registered with false or incomplete details. Each user may hold only one account.

• The name, date of birth, and address provided at registration must be accurate.
• It is the user's responsibility to keep their account password confidential.
• Sharing your account with others is strictly prohibited.
• Any suspicious activity must be reported to support immediately.
• Members of the same household may hold separate accounts, but verification will be required if those accounts are accessed from the same device.

Hai77 strictly enforces an 18+ policy. No one under the age of 18 is permitted to use hai77. Age verification may be carried out at any stage of the registration process.

• A national ID card, passport, or birth certificate is accepted for verification.
• If there is any doubt about a user's age, hai77 may request additional proof of age at any time.
• Withdrawals will be on hold until verification is complete.

Deposits on hai77 can be made via mobile banking, bank transfer, or card payment. All transactions are secure and encrypted. There are no additional charges for deposits or withdrawals.

• It is recommended that your withdrawal method match the method used for your deposit.
• Withdrawals to third-party accounts are strictly prohibited.
• Hai77 reserves the right to suspend a withdrawal if the funds are deemed suspicious.
• If your withdrawal is not processed within 48 hours of your request, please contact support.

All bonuses, free spins, and promotional offers on hai77 are subject to specific terms. Claiming a bonus means you accept the associated terms.

1. Bonus balances cannot be withdrawn until the wagering requirements have been met.
2. Welcome bonuses typically carry a 30x to 40x wagering requirement.
3. The same bonus cannot be claimed more than once.
4. Not all games contribute equally to bonus wagering — slots contribute 100%, while Live Casino contributes 10%.
5. The maximum withdrawal from bonus winnings is generally 5 times the bonus amount.
6. Bonuses not used within the specified time frame will expire.

All game outcomes on hai77 are governed by a Random Number Generator (RNG) that is regularly audited by independent international third parties. Every result is entirely independent and has no bearing on previous outcomes.

• All games are operated using licensed software from third-party providers.
• If a game is cancelled due to a technical error, all bets will be refunded.
• If your internet connection drops during a game, the game will be saved in its current state.
• In live games, the dealer's decision is final.
• Once a bet is placed, it cannot be changed.

The following activities are strictly prohibited on hai77. Violating these rules will result in permanent account closure and all funds may be forfeited.

• Using bots or automated software.
• Opening multiple accounts or using someone else's account.
• Exploiting system vulnerabilities or bugs for gain.
• Using the platform for money laundering purposes.
• Colluding with other users to place bets.
• Impersonating a hai77 employee or representative.
• Attempting a cyberattack or hacking.

Hai77 may temporarily suspend or permanently close an account under the circumstances listed below. During any suspension, withdrawals and gaming activity will be unavailable.

1. Suspected or confirmed violation of the terms and conditions.
2. Submitting false information during KYC verification.
3. By order of a court or government authority.
4. At the user's own request (self-exclusion).
5. Extended inactivity (12 months).

Users may close their own account at any time. If a balance remains, the option to withdraw will be provided.

Hai77 is committed to responsible gaming. Gaming is for entertainment — not a source of income. We want you to enjoy a healthy and fun experience on our platform.

• Self-Exclusion: Account lock available from 24 hours up to permanent.
• Set daily, weekly, and monthly deposit limits.
• Session Timer: Automatic logout after a set period of time.
• Your gaming history is always available to view.

For any disputes or complaints, please contact the hai77 support team first. Most issues are resolved within 24 to 48 hours.

1. Submit complaints via live chat or email.
2. The support team will respond within 48 hours.
3. If unresolved, the matter will be escalated to the senior compliance team.
4. All decisions made by hai77 shall be considered final.
5. For disputes regarding game outcomes, server logs will be used as evidence.

Hai77 may update these terms at any time. Users will be notified of significant changes by email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• The date of any changes to the terms will always be shown on this page.
• For major changes, 7 days' prior notice will be given.
• We recommend checking this page regularly.

If you have any questions about these terms, please get in touch with us. Our support team is available 24/7 to assist you.